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TERMS AND CONDITIONS
When making a booking with us, you impliedly agree to the following terms & conditions, as amended 1st March 2016:
Quotations & Price Changes
We reserve the right to change prices without prior notice. Once your 50% deposit has been received, if the hire charge for that specific item(s) has increased, we will honour the original quotation. Should you receive a quotation and not place a deposit, however, the new pricing structure will apply thereafter and you will subsequently be charged the new, increased hire price. All quotations given are entirely complimentary; there is no obligation to proceed with the booking. Quotations are invitations to treat; therefore, they are not legal offers capable of being formally accepted. Please check availability with us prior to paying your deposit - especially if you have not contacted us for a while.
Period Of Hire / Purchasing Props
The hire period for all of our props is 24 hours unless agreed prior to the function by email. You may not hire our item(s) to third parties or dry hire from us; the person booking the items for this hire period must be the intended user. We do not sell our items either, as this maintains exclusivity of our high quality, unique items for our paying clients and customers.
We handle every hire booking, whether it be a wedding, event, small party or corporate shindig, with the up most care and attention. We enjoy building good relations with our clients and couples, therefore, should a third party / wedding planner / event coordinator wish to hire any of our items for their own client(s), upon booking they should inform us of the clients’ full names and contact details. We cannot accept any booking without the ability to contact the client directly. These terms and conditions will apply to the third party / wedding planner / event coordinator booking, and liability cannot, therefore, be passed on to their customer(s).
Delivery, Installation & Collection
We will deliver and install to your venue; we do not allow self pick-up. We cannot be held liable for failure of delivery and installation due to events outside our reasonable control. We deliver and install items, but are not accountable for styling. Should you wish to have any assistance with venue styling, please ask. If we do not have access to the venue, either for delivery or collection, as previously agreed, we may have to make a separate additional journey and will charge accordingly. It is your responsibly to organise and obtain permission from the event organiser to use our products within their venue.
We ensure our electrical items comply with European legislation and are, therefore, PAT tested and maintained accordingly. We ensure all non-electrical props are regularly maintained as appropriate. We cannot be held accountable for any damage caused to property or person whilst they are under your supervision and care.
Replacement Of A Damaged Item
Should we suffer any form of damage to our props prior to your function, we will endeavour to replace or repair this item in time for your event - you will be notified of this. Should you prefer a refund, as opposed to a replacement, please inform us and we will immediately oblige.
We offer incentives in exchange for promotion. Our full terms and conditions still apply. If you wish to hire from us regularly, please inform us of this as it may entitle you to long-term hire discount, as appropriate.
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